Privacy Policy for Grazia Hotel

At Grazia Hotel, we are committed to protecting your privacy and ensuring the security of any personal information that you provide to us. This Privacy Policy sets out how we collect, use, disclose, and protect your personal information.

Collection of Personal Information We collect personal information that you voluntarily provide to us when you submit an enquiry form on our website. This may include your name, email address, phone number, and other details related to your enquiry. We may also collect information about your use of our website, such as your IP address, browsing history, and other similar information.

Use of Personal Information We use the personal information that we collect to respond to your enquiries, provide you with information about our products and services, and improve our website and services. We may also use your personal information for marketing purposes, but we will always give you the opportunity to opt-out of receiving such communications.

Disclosure of Personal Information We may disclose your personal information to our service providers, such as our web hosting provider, IT support providers, and marketing agencies, for the purpose of providing our services to you. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of our guests or employees.

Protection of Personal Information We take reasonable steps to protect the personal information that we collect from unauthorized access, disclosure, or misuse. We use industry-standard security measures to protect your personal information, including firewalls, encryption, and secure servers.

Retention of Personal Information We will retain your personal information for as long as necessary to provide our services to you and as required by applicable laws and regulations. If you would like us to delete your personal information, please contact us at the address provided below.

Contact Us If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at:

Address: KG 624 ST Kimihurura, Rugando, Kigali.

Tel: +250785797095 | +250 788 862 351


By submitting an enquiry form on our website, you agree to the terms of this Privacy Policy and consent to the collection, use, disclosure, and protection of your personal information as described herein.